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06 Sep 2010

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	Curing a Race between a Spam Filter and the BlackBerry Redirector

Solution Problem:
The BlackBerry Desktop Redirector sends spam email on to your BlackBerrry handheld before your Inbox spam filter (SpamBayes, CloudMark, etc.) can move it from the inbox to the "spam" folder. A classic "race condition"!

Solution:
Add the ProcessMailDelay registry entry

Step 1. Go to Start > Run and type "regedit" and click OK.
Step 2. Go to HKEY_CURRENT_USER > Software >Research In Motion > BlackBerry > Redirector. Change the value of the ProcessMailDelay entry to 30. If this value fails to address the issue, then modify the value to be 60.
Note: If the ProcessMailDelay value is not present, create it as a DWORD Value and set the Value data to Decimal 30. Step 3. close the Redirector and Desktop Manager applications, then restart both to force these changes to take effect.

Article Details

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Created On:

22 May 2008 02:31 PM